Turtle Beach Resort - Mermaid Beach

2346 Gold Coast Highway, Mermaid Beach, QLD, Australia, 4218show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in Australia

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Overview

The 4.5-star Turtle Beach Resort is set just 2.5 km from Cod Hole, Kurrawa Beach and Slingshot Gold Coast.

The city center is 5 km away from the hotel. The hotel is about 900 meters from Adrenalin Park, Putt Putt Golf and Infinity.

This designer hotel is placed within proximity to a tropical garden and tropical greenery.

Turtle Beach Resort can be reached in 15 minutes by car from Coolangatta/Gold Coast airport.

Number of rooms:   233.

Rooms

This hotel provides individual rooms featuring private balcony or a patio, equipped with wireless internet, a refrigerator and a kitchen.

Dining options

A full breakfast is served and charges are applicable. 

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Facilities
Wi-Fi
Parking

On-site car park

24-hour services
Babysitting
Swimming pool

Outdoor swimming pool

Air conditioning
Facilities for kids

Video games

Game room

Children's play area

Children's pool

Kids club

Children's menu

Cots

DVDs/ Videos for children

Fitness/ Gym

Fitness centre

Guest Parking

  • Public parking is possible on site for free.

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Mini golf

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services

Dining

  • Half board
  • Breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Video games
  • DVDs/ Videos for children
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Courtyard view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Balcony
  • Clothes dryer
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Kitchen
  • Electric kettle
  • Toaster
  • Oven
  • Cookware/ Kitchen utensils

Bedroom

  • Paid bed linen & towels

Media

  • Flat-screen TV
  • Internet television
  • Telephone
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Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedAll children4 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 2. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Putt Putt GolfPutt Putt Golf2800 ft2492 Gold Coast Highway
Essence of Living Yoga and Pilates StudioEssence of Living Yoga and Pilates Studio4600 ftShop 3 52 Peerless Ave
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Jungle SushiJungle Sushi300 ft8/2375 Gold Coast Highway
Mandarin CourtMandarin Court500 ft2374 Gold Coast Hwy
Jimmy's KitchenJimmy's Kitchen500 ft2378 Gold Coast Highway
Baan Pong ThaiBaan Pong Thai500 ft2376 Gold Coast Highway
TokiyaTokiya800 ft2396 Gold Coast Hwy
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Pacific Fair Shopping CentrePacific Fair Shopping Centre1.1 miHooker Boulevard
Kurrawa BeachKurrawa Beach1.5 mi Broadbeach, QueenslandAustralia
The Oasis Shopping CentreThe Oasis Shopping Centre1.5 miVictoria Avenue
Queensland Korean War MemorialQueensland Korean War Memorial1.8 miCoast Highway, Cascade Gardens
The Village MarketsThe Village Markets2.6 miBurleigh Heads State School Lower Gold Coast Highway
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Getting around
Airports
Brisbane International (BNE)49.5 mi
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Reviews
7.8
FabulousBased on  25  reviews
  • 5.8
    Guest rating

    The resort has great facilities to entertain children. We checked in late at night and were greeted by Ivan, a very friendly and informative security officer who made us feel welcome.

    Cleanliness of the apartment was below average and could be described as dirty, but tidy. There were no cleaning products/supplies in the apartment to enable self cleaning. The on-site pizzaria was of average standard and the on-site cafe was also non-impressive.

  • 7.8
    Fabulous

    Quiet rooms good living areas lots of screening plants for privacy when on balconies good security in unit area and carpark

  • 8.8
    Superb

    Children loved the pools, playgrounds, mini-golf and cinema, and the pizzeria served good pizza

    Plates and pots could have been cleaner

  • 10.0
    Exclusive

    Excellent facilities for children but also relaxing adults pool. Very nice rooms. Excellent location for dining out, very convenient and close to beach

  • 7.4
    Very good

    Great resort to stay at with a family. We have young children and secured a ground floor apartment. Excellent facilities, including the super swimming pools with toddler areas and secure.

    We would return to the resort in future as the layout / facilities available are perfect for a family but would request a different room as our room was getting quite tired and is due for refurbishment.

  • 7.4
    Very good

    Good sized rooms, good atmosphere, great gym. Lovely pools. Very pleasant outlook into the gardens, well maintained.

    Stairs as we had our elderly mother with us and it was difficult for her to get up and down. Kitchen could do with a few more cooking equipment. e.g. electric frypan.

  • 10.0
    Exclusive

    kids loved the pools, trampoline, games room. they would have loved it more if there was also a slide at the pizzeria pool and if the playground catered to slightly older kids. The 2 bed room apt was very comfortable.

    Too bad Rainforest cafe ran out of several dishes on the menu.

  • 8.2
    Fabulous

    Located closer to the beach and shops.

    Kids games room not at the right spot ( unsafe and isolated)

  • 6.2
    Good

    The pools were great. The resort was close to shopping and the beach.

    The cafe was dirty.

  • 8.2
    Fabulous

    Great family atmosphere

    Not enough self cleaning aids for an apartment that doesnt get serviced if staying less than 1 week

  • 7.0
    Very good

    Close to part of our family. Good for our grandkids

    Poor food at cafe no lifts no info on room levels when booking

  • 10.0
    Exclusive

    We loved everything about Turtle Beach Resort. It had everything we needed and more.

    Absolutely nothing.

  • 6.2
    Good

    Swimming pools, mini golf

    The rooms were very sparse and no extra towels, bedding or soap. This gave the impression of a budget hotel which was a shame. The menu in the restaurant was very limited.

  • 8.2
    Fabulous

    Location of our ground floor unit, easy access for kids

    Being charged for late check out in an off peak season

  • 6.2
    Good

    Close to everything great pools and perfect for children

    Room was not as clean as would like them to be carpet was very dirty if you had bare feet they ended up black.Chairs need a good clean and smelt musty, beds very uncomfortable.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in Australia

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedAll children4 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 2. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Brisbane International (BNE)49.5 mi
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Check rooms and rates
exclusive online offers!
Check-in
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Check-out
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Rooms and Guests
2Guests1room