Turtle Beach Resort - Mermaid Beach

2346 Gold Coast Highway, Mermaid Beach, QLD, Australia, 4218show map
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2Guests1room
Highlights
8
FabulousBased on  13 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in Australia

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Overview

The 4.5-star Turtle Beach Resort is set just 2.5 km from Cod Hole, Kurrawa Beach and Slingshot Gold Coast.

The city center is 5 km away from the hotel. The hotel is about 900 meters from Adrenalin Park, Putt Putt Golf and Infinity.

This designer hotel is placed within proximity to a tropical garden and tropical greenery.

Turtle Beach Resort can be reached in 15 minutes by car from Coolangatta/Gold Coast airport.

Number of rooms:   233.

Rooms

This hotel provides individual rooms featuring private balcony or a patio, equipped with wireless internet, a refrigerator and a kitchen.

Dining options

A full breakfast is served and charges are applicable. 

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Facilities
Wi-Fi
Parking

On-site car park

24-hour services
Babysitting
Swimming pool

Outdoor swimming pool

Air conditioning
Facilities for kids

Video games

Game room

Children's play area

Children's pool

Kids club

Children's menu

Cots

DVDs/ Videos for children

Fitness/ Gym

Fitness centre

Guest Parking

  • Public parking is possible on site for free.

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Mini golf

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services

Dining

  • Half board
  • Breakfast
  • Restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Video games
  • DVDs/ Videos for children
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Courtyard view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Balcony
  • Clothes dryer
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Kitchen
  • Electric kettle
  • Toaster
  • Oven
  • Cookware/ Kitchen utensils

Bedroom

  • Paid bed linen & towels

Media

  • Flat-screen TV
  • Internet television
  • Telephone
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Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedAll children4 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 2. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Jungle SushiJungle Sushi300 ft8/2375 Gold Coast Highway
Mandarin CourtMandarin Court500 ft2374 Gold Coast Hwy
Jimmy's KitchenJimmy's Kitchen500 ft2378 Gold Coast Highway
Baan Pong ThaiBaan Pong Thai500 ft2376 Gold Coast Highway
TokiyaTokiya800 ft2396 Gold Coast Hwy
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SkyPoint Observation DeckSkyPoint Observation Deck3.1 mi9 Hamilton Ave Level 77 of Q1 Resort
The Wax MuseumThe Wax Museum3.7 mi56 Ferny Ave
Cbus Super StadiumCbus Super Stadium3.7 miStadium Drive
Surfer's Paradise BeachSurfer's Paradise Beach3.8 miThe Esplanade, Surfers Paradise
Metricon StadiumMetricon Stadium5.2 miNerang - Broadbeach Road
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Getting around
Airports
Brisbane International (BNE)49.5 mi
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Reviews
7.8
FabulousBased on  13  reviews
  • 6.2
    Good

    Swimming pools, mini golf

    The rooms were very sparse and no extra towels, bedding or soap. This gave the impression of a budget hotel which was a shame. The menu in the restaurant was very limited.

  • 8.2
    Fabulous

    Location of our ground floor unit, easy access for kids

    Being charged for late check out in an off peak season

  • 6.2
    Good

    Close to everything great pools and perfect for children

    Room was not as clean as would like them to be carpet was very dirty if you had bare feet they ended up black.Chairs need a good clean and smelt musty, beds very uncomfortable.

  • 8.2
    Fabulous

    The staff were excellent and booked all our activities for us. Would stay there again. Definately first choice for location and family orientated. Woul be better if they had a family styled resturant that catered across the board.

  • 9.6
    Exclusive

    Tbe facilities were excelent and the rooms were so nice and quiet.

    There was nothing that i or the other 3 people who stayed didnt like.

  • 7.8
    Fabulous

    Our family of ten stayed in three different types of accommodation - a 2 bedroomed apartment, a 1 bedroomed apartment and a 3 bedroomed townhouse. All were excellent. I was particularly pleased with the size of the townhouse, much larger than I had expected, and excellent facilities. The outside areas were were clean. Excellent bbq facilities. Several small pool areas and a pool area specifically for adults only. Other facilities included tennis courts, mini golf and a small cinema.

    Although there are some shops close to the complex the nearest big supermarket is some distance away. We didn't have our own transport so would have had to rely on public transport which wasn't particularly cheap. We arrived at the complex the evening before Good Friday and unlike the uk we found that the big supermarkets closed for the whole of the Easter weekend plus the Tuesday which was a public holiday for Anzac Day. We ended up dining out in restaurants who all add a 15% surcharge on public holidays. Worth noting if you are ever staying over a public holiday period. Wished we had hired a car for a couple of days to enable us to stock up on provisions because we would have loved to use the excellent bbq facilities on the complex.

  • 8.2
    Fabulous

    We travelled here with our 4 year old and the facilities were fantastic for a family holiday. The two restaurants on site, barista, minigolf, cinema, playgrounds, game room, and variety of pools were great for all ages. It was fantastic that you could get everything you really needed right there. In addition, there was bakery and convenience store practically attached. Plus, it was only a heartbeat away from a major shopping center and less than a half hour from the amusement parks. There was plenty of room in the 2 bedroom unit, which included a good sized kitchen and laundry. Overall, we were really happy with the place and would stay there again.

    We found the beds pretty uncomfortable and felt the bathrooms could have had a bit of an update.

  • 10.0
    Exclusive

    So much to offer in one place, we only left the complex to walk on the beach.

    Mosiquitos and ants in the kitchen

  • 6.6
    Good

    comfortable rooms.

    No good for anyone who does not like children and who wants to be close to the beach. Need fans in the common areas and getting around the resort through a million doors was a pain

  • 7.4
    Very good

    large apartment style accommodation - comfortable for the entire family

    No air conditioning in the bed rooms

  • 10.0
    Exclusive

    Great family facility for Grandparents,Parents,and children.

  • 8.8
    Superb

    The rooms are great, we had a two-bedroom apartment, very spacious and really convenient having a full kitchen and laundry. Everything was clean and tidy. Pools were great for kids, parking is good, and the resort is in a great location. We would go there again.

    Staff are not ovely helpful, they didn't explain how to use the key cards or how to open the gate for the garage (parking), luckily another car drove down behind us and opened it. Don't arrive at 8.05pm at the rainforrest cafe for dinner because they close at 8.00pm.

  • 10.0
    Exclusive

    Beautiful and friendly. Enjoyed out anniversary get away and brilliant first holiday for our young son. Thank you

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Highlights
8
FabulousBased on  13 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in Australia

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedAll children4 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 2. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Brisbane International (BNE)49.5 mi
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room